Frequently Asked Questions





What do I need to use Blueprint Email Marketing’s service?

A computer, an internet connection and a web browser (preferably Internet Explorer 7 or Firefox 2).

How long does it take to get started?

Fill in the online form and we can have you up and running in just a few hours!

What will it cost me?

Click here to request our price list.

Do I have to sign up for a minimum period?

Our minimum contract period is just one month. Our fully inclusive price plan means that we charge you a fixed monthly fee based on the number of unique subscribers on your account and you can send unlimited email campaigns.

How do I pay?

Payments can be made by credit/debit card, Google Checkout or PayPal on our website.

Where is my data stored?

Your data is stored in your own secure account. Only people you give your login details to have access to your data.

Who owns my data?

You do. Your data remains yours at all times. We will never contact your lists or do anything with your data without your consent.

Can I import my own data?

Of course! It's easy to import your data - you can use Excel or CSV files.

How do I create my campaigns?

We have a simple email-building tool available which lets you build your campaigns with no HTML knowledge. You can also upload campaigns you have created elsewhere. And if you're a web design expert (or have paid someone who is!) you can just cut and paste your HTML code straight into the system.

Do I need advanced technical knowledge?

Absolutely not! We’ve made the service as easy to use as possible so you don't need any technical knowledge to get started. If you do get stuck, our friendly support team are here to help.

Will it work on my Mac?

Of course! We recommend using Firefox 2 rather than Safari as your browser though, because Safari does not support some advanced functionality.

What if I need some help?

We provide comprehensive free support by email on weekdays.

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